Accessibility Statement for Starlight Productions

Our Commitment to Accessibility

At Starlight Productions, we firmly believe that everyone deserves equal access to information and services, regardless of their abilities. This commitment extends to our website, starlightproductions.com, where we strive to provide a seamless and inclusive experience for all users. We are dedicated to adhering to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a set of internationally recognized standards developed by the World Wide Web Consortium (W3C). These guidelines outline best practices for making web content more accessible to people with disabilities, including those with visual, auditory, cognitive, motor, and speech impairments.

Our ongoing efforts to improve accessibility include:

• Regularly auditing our website to identify and address accessibility barriers.
• Incorporating accessibility considerations into our design and development processes.
• Providing alternative text for all images and other non-text content.
• Ensuring sufficient color contrast between text and background.
• Making our website navigable using keyboard-only input.
• Using clear and concise language throughout our content.
• Providing captions and transcripts for video and audio content.
• Ensuring that our website is compatible with assistive technologies, such as screen readers.

We understand that accessibility is an ongoing journey, not a destination. We are committed to continuously learning and adapting our practices to meet the evolving needs of our users.

Conformance Status

The Starlight Productions website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features Implemented

To ensure that our website is accessible to as many users as possible, we have implemented a variety of accessibility features, including:

• Alternative Text: All images and non-text elements have descriptive alternative text, allowing screen reader users to understand their purpose and context.
• Keyboard Navigation: Our website can be fully navigated using keyboard-only input, ensuring accessibility for users with motor impairments. Tab order is logical and intuitive.
• Color Contrast: We have ensured sufficient color contrast between text and background colors to meet WCAG guidelines, making our content easier to read for users with low vision or color blindness.
• Semantic HTML: We use semantic HTML tags to structure our content, providing meaning and context to assistive technologies. This includes proper use of headings, lists, and other structural elements.
• Resizable Text: Users can easily resize the text on our website without losing content or functionality. This can be done using browser settings or assistive technologies.
• Clear and Concise Language: We strive to use clear and concise language throughout our website, making our content easier to understand for all users, including those with cognitive disabilities.
• Consistent Navigation: Our website has a consistent navigation structure, making it easy for users to find the information they need.
• Form Accessibility: All forms on our website are designed to be accessible, with clear labels, instructions, and error messages.
• Video Captions and Transcripts: All video content includes accurate captions and transcripts, making it accessible to users who are deaf or hard of hearing.
• ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to enhance the accessibility of dynamic content and interactive elements.

Specific Accessibility Initiatives

Beyond the general features mentioned above, Starlight Productions is actively engaged in several specific initiatives to enhance accessibility:

• Screen Reader Testing: We regularly test our website with various screen readers, such as NVDA and VoiceOver, to ensure compatibility and identify any potential issues.
• User Feedback Integration: We actively solicit feedback from users with disabilities and incorporate their suggestions into our ongoing accessibility improvements.
• Accessibility Training: Our development and content creation teams receive regular training on accessibility best practices and WCAG guidelines.
• Vendor Accessibility Assessments: We evaluate the accessibility of any third-party tools or services we use on our website to ensure they meet our accessibility standards.

Feedback and Contact Information

We value your feedback and are committed to continuously improving the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please do not hesitate to contact us.

You can reach our accessibility team at:

• Email: accessibility@starlightproductions.com
• Phone: (323) 460-7010
• Mailing Address: Starlight Productions, Accessibility Team, 5400 Hollywood Blvd, Suite 200, Los Angeles, CA 90028

We will make every effort to respond to your feedback in a timely and helpful manner. Please provide as much detail as possible about the accessibility issue you encountered, including the specific web page, the assistive technology you were using, and any error messages you received.

We are committed to working with you to resolve any accessibility issues and ensure that our website is accessible to all.

Technical Specifications

Accessibility of Starlight Productions relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript

These technologies are relied upon for conformance to the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of Starlight Productions, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Starlight Productions:

• Older PDF Documents: Some older PDF documents on the site may not be fully tagged for accessibility. We are working to remediate these or provide accessible alternatives upon request.

Assessment Approach

Starlight Productions assessed the accessibility of Starlight Productions by the following approaches:

• Self-evaluation: The Starlight Productions team internally evaluated the website for accessibility.
• External Evaluation: Periodically, Starlight Productions hires third-party accessibility consultants to conduct comprehensive audits and provide recommendations.

Formal Complaints Procedure

If you have a formal accessibility complaint, please follow these steps:

1. Submit a Complaint: Email accessibility@starlightproductions.com with a detailed description of your complaint, including the specific web page, the assistive technology you were using, and any error messages you received.
2. Acknowledgement: We will acknowledge receipt of your complaint within 5 business days.
3. Investigation: Our accessibility team will investigate your complaint and work to identify and resolve the issue. This may involve testing with assistive technologies and consulting with accessibility experts.
4. Response: We will provide you with a detailed response to your complaint within 30 business days, outlining the steps we have taken or plan to take to address the issue.
5. Resolution: We will work with you to ensure that the issue is resolved to your satisfaction. If you are not satisfied with our response, you may escalate your complaint to our CEO, Amelia Stone (amelia.stone@starlightproductions.com).